GDPR & HIPAA compliance — zero data collection

• No contact forms that store data on our servers.
• No newsletter database. No CRM. No lead capture.
• No account creation, login, or user profiles.
• No cookies for tracking or advertising by default.
• No medical records, symptoms, images or files are uploaded here.

Every "Book", "Contact", "Home visit" or "Online consult" button opens WhatsApp with a prefilled message on your own device. You decide whether to press send. Your personal information travels over WhatsApp's end-to-end encrypted channel directly to our clinic phone (+91 97878 02818), not through this website.

• Lawful basis: No processing takes place on the website — Art. 6 does not apply here.
• Data minimisation (Art. 5): We collect zero personal data on-site.
• Right to access / erasure (Art. 15, 17): If you have shared information with our clinic via WhatsApp, email care@vellorephysio.com and we will delete it within 30 days.
• International transfers: None initiated by the website.

• No Protected Health Information (PHI) is transmitted, received or stored by this website.
• Clinical records created inside the clinic are stored on paper / a secure offline EMR — not on this website's infrastructure.
• WhatsApp messages you initiate are encrypted end-to-end and reach our clinic phone directly.
• We do not share, sell or disclose patient information to third parties.

Because no personal data is collected on this site, no notice or consent artefact is required under section 5 of the DPDP Act. Concessional pricing (kids, students, seniors, BPL, army veterans, persons with disability) is verified in the clinic on presentation of physical ID.

The site sets a small technical sessionStorage flag to remember whether you have dismissed the offers strip during your visit. This never leaves your browser. Analytics scripts (Google Analytics, Meta Pixel, Microsoft Clarity) are loaded only when the operator has explicitly configured an ID. See our Cookie Policy.

Dr. Karolin Rockson PT
Katpadi Rd, Suthanthira Ponvizha Nagar, Church Colony, Viruthampattu, Vellore, Tamil Nadu 632006, India
Phone: +91 97878 02818
Email: care@vellorephysio.com